Privacy Policy

1. Information We Collect

We may collect:

a. Personal Information

• Name
• Email address
• Mobile phone number
• Billing and shipping address
• Payment details (processed by third parties; we do not store full payment credentials)

b. Non-Personal Information

• IP address
• Browser and device data
• Pages visited and interaction logs
• Referring URLs

2. How We Use Information

We use information to:

• Process orders and payments
• Send transactional communications
• Deliver opted-in marketing communications (email and SMS)
• Prevent fraud and abuse
• Comply with legal obligations

We do not sell personal information.

3. Cookies & Tracking

We use cookies and similar technologies for analytics, security, and site functionality. Disabling cookies may limit features.

4. SMS Communications & TCPA Consent

Program Description

Base Peptides operates an SMS messaging program that delivers: order confirmations, shipping updates and tracking numbers, payment reminders, abandoned cart reminders, and occasional promotional offers. Messages are sent from our number +1 (877) 893-0883 using Telnyx as our SMS delivery provider.

How You Opt In

You consent to receive SMS messages from Base Peptides when you:

• Provide your mobile phone number at checkout and complete a purchase or begin the checkout process
• Submit your phone number through any contact or signup form on our Site
• Text our number directly to initiate a conversation

Consent is not a condition of purchase. You may still place an order without opting in to marketing messages; however, transactional messages (order confirmation, shipping) require a valid phone number.

Message Frequency & Rates

• Transactional messages (order updates, shipping) are sent as events occur — typically 2–4 per order
• Marketing messages are sent no more than 4 times per month
• Message and data rates may apply depending on your carrier plan

How to Opt Out

You may opt out of SMS messages at any time using any of the following methods:

• Reply STOP to any message — you will receive a final confirmation and no further messages will be sent
• Reply STOPALL or UNSUBSCRIBE — treated the same as STOP
• Email info@basepeptides.us and request removal

To re-subscribe after opting out, reply START or UNSTOP to our number. Standard opt-in consent is required again before messages resume.

Help

Reply HELP to any message for a response with support contact information, or email info@basepeptides.us directly.

Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages. Message delivery is subject to network availability.

Consent Records

We retain records of SMS consent, including the date, time, IP address, and source of opt-in (e.g., checkout form), in compliance with the Telephone Consumer Protection Act (TCPA) and applicable state law.

5. Third-Party Service Providers

We may share limited data with vendors that support:

• Payment processing
• Shipping and logistics
• SMS delivery (e.g., Telnyx)
• Email and analytics

These providers are contractually required to safeguard data and may only use it to perform services on our behalf.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards. However, no system is completely secure.

7. Your Rights

Depending on jurisdiction, you may request access, correction, or deletion of personal data by contacting info@basepeptides.us.

8. Children's Privacy

This Site is not intended for individuals under 18 years of age.

9. Policy Updates

We may update this Privacy Policy at any time. Continued use constitutes acceptance.